Welcome to The Siege Paintball Pro Shop!

Customer Service

  • All items will be shipped by specified method
  • Not all items are available for express shipping methods
  • Some items are sent directly from manufacturers
  • Items damaged in delivery need to be handled in claims with the shipping company
  • If special shipping instructions are needed they must be specified at time of order
  • Some items, may take longer due to manufacturer or special circumstances
  • Pickup is available for all products, but they might not be available instantly
Privacy & Security
  • All information such as email, address, and names are used solely for the purpose of helping our customer stay informed.
  • No information will ever be sold by Siege Paintball
  • Emails may be used to inform customers of specials
You may stop any contact with Siege Paintball by emailing store@thesiegepaintball.com
Returns & Replacements
We accept returns on merchandise in accordance with the following:
  • All returns must be authorized with a Return Authorization Number (RMA#) - obtained by emailing store@thesiegepaintball.com
  • Returns must be made within 15 days of receipt.
  • Returns must be in new, resalable condition, with original packaging.
  • Defective goods will be repaired or replaced within the limitations of the manufacturer's warranty. For fastest service, we recommend contacting the manufacturer of the defective product.
  • 20% restocking fee may apply on returned goods - make sure you return the goods in resalable condition to limit restocking fees.
  • Return shipping fees are the responsibility of the purchaser on all returns/exchanges. We will provide a return shipping label at our expense only if an error is made on our part.
  • Any claim of missing items or damaged goods must be made by emailing store@thesiegepaintball.com  within 48 hours of receipt.
Ordering
  • Make sure you order what you want, call if you have questions
  • If you don’t see what you want please let us know so we can get it for you.
  • We have put popular items on our site that are well made
  • Products will be added in time and items can be added upon request
  • We are an actual store and field and have been open for 9 years - customer service is important to us
Payment, Pricing & Promotions
  • Currently we accept Visa and MasterCard, If other options are needed please call or email
  • We will offer match on in stock items from our competitors email or call for details
  • Promotions and specials may not be combined unless specified
  • Any sales or promotions need to be specified at time of sale and do not qualify on prior sales