Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
-
- All items will be shipped by specified method
- Not all items are available for express shipping methods
- Some items are sent directly from manufacturers
- Items damaged in delivery need to be handled in claims with the shipping company
- If special shipping instructions are needed they must be specified at time of order
- Some items, may take longer due to manufacturer or special circumstances
- Pickup is available for all products, but they might not be available instantly
- Privacy & Security
-
- All information such as email, address, and names are used solely for the purpose of helping our customer stay informed.
- No information will ever be sold by Siege Paintball
- Emails may be used to inform customers of specials
- Returns & Replacements
- We accept returns on merchandise in accordance with the following:
- All returns must be authorized with a Return Authorization Number (RMA#) - obtained by emailing store@thesiegepaintball.com
- Returns must be made within 15 days of receipt.
- Returns must be in new, resalable condition, with original packaging.
- Defective goods will be repaired or replaced within the limitations of the manufacturer's warranty. For fastest service, we recommend contacting the manufacturer of the defective product.
- 20% restocking fee may apply on returned goods - make sure you return the goods in resalable condition to limit restocking fees.
- Return shipping fees are the responsibility of the purchaser on all returns/exchanges. We will provide a return shipping label at our expense only if an error is made on our part.
- Any claim of missing items or damaged goods must be made by emailing store@thesiegepaintball.com within 48 hours of receipt.
- Ordering
- Make sure you order what you want, call if you have questions
- If you don’t see what you want please let us know so we can get it for you.
- We have put popular items on our site that are well made
- Products will be added in time and items can be added upon request
- We are an actual store and field and have been open for 9 years - customer service is important to us
- Payment, Pricing & Promotions
-
- Currently we accept Visa and MasterCard, If other options are needed please call or email
- We will offer match on in stock items from our competitors email or call for details
- Promotions and specials may not be combined unless specified
- Any sales or promotions need to be specified at time of sale and do not qualify on prior sales
My Cart
You have no items in your shopping cart.
Newsletter
Customer service
t2623639735 10.00-19.00 Mon-Sun